This video shows you exactly how to dispute a paypal transaction and ask for a full refund. When returning a paypal payment you can either return part of the payment or the entire payment regardless of the status of the payment such as completed cleared or uncleared.
Enter the amount of the refund and a note to the buyer if applicable then click continue verify the information on the next screen then click issue refund.
How to return money back on paypal. If you sent a payment but it remains pending you can cancel it on your activity page if you see the cancel button or it will automatically be refunded to you if it isn t claimed within 30 days. Your refund was sent before your original payment cleared your bank. If you purchased something and haven t received it it s not as described or you feel the payment is unauthorized you can file a case in our resolution center to start the process of getting your money back.
First let s figure out the best option for you to take. Select the payment you want to refund. If you choose to refund a payment click the issue refund button that will appear on the transaction details page of the payment.
If the payment came from your card it will be refunded to that card. It s affordable when you issue a full refund your original transaction fee is credited back to you minus a thirty cent processing fee. When issuing partial refunds a portion of the fee is returned to you.
Log into your paypal account 2. If the payment came from your paypal balance it will be refunded to the paypal balance. Click the history subtab.
Click the activity tab at the top of the page. Your refund is complete. There could be many reasons why you would want to open a dispute.
How do i request a refund. Click issue a refund. Under total refund amount enter the amount you want to refund.
This usually takes 3 to 5 business days to process and the refund will be credited to your paypal balance once complete. You may have the option to refund a partial amount of. In general when a refund has been issued the money will go back to the original funding source.
On the summary page select the transaction you want to cancel. Use the contact information to send the seller an email. The money should be back in your paypal balance or on your credit or debit card.
Here s how to refund a payment. If the payment came from the bank account it will be refunded to that bank account. Find the purchase payment you would like to refund and click.