If you made the purchase on ebay start here instead. I too got scammed and paypal did nothing.
If you sent a payment but it s still pending you can cancel it on your activity as long as you see the cancel button next to it.
How to get money back from paypal purchase. If you don t get your money back you might be able to ask your card provider or paypal to help. The seller has gone out of business. Email paypal via contact us bottom of every paypal page ask customer services to open a dispute for you make sure you give them the transaction information.
If you sent a payment but it remains pending you can cancel it on your activity page if you see the cancel button or it will automatically be refunded to you if it isn t claimed within 30 days. Also in the same communication the seller gave a bogus tracking that delivered 1 hour before i placed the order being shipped from california. First let s figure out the best option for you to take.
We re sorry to hear things didn t go as planned but we can help you get a refund file a dispute or cancel your payment to get your money back. However before making a claim you must first attempt to resolve the issue with the seller. You can do this if you paid by debit or credit card or by paypal and.
How do i get a refund as a paypal guest. If the payment isn t claimed within 30 days it will be automatically refunded to you. You can request a refund up to 180 days after you pay for your item.
If you can t get a satisfactory resolution to your. If you purchased something and haven t received it it s not as described or you feel the payment is unauthorized you can file a case in our resolution center to start the process of getting your money back. Your order never arrives.
The first stage is to raise a dispute with the seller. You must also have an existing paypal account that is in good standing and have used this account to pay for the item. You will be covered by our 0 liability for eligible unauthorized transactions program.
I agreed to pay 99 89 and 1 hour later the seller raised the price agreed upon. This must be done within 180 days of the paypal payment. First let s figure out the best option for you to take.
If you sent a payment but it remains pending you can cancel it on your activity page if you see the cancel button or it will automatically be refunded to you if it isn t claimed within 30 days. Your order hasn t arrived. If you have an eligible purchase you can make a claim using paypal s resolution centre within 180 days of making the payment.
All you have to do is log in to your account and open a dispute to get the refund process started. Your order is faulty or not as described. You should try to get your money back from the seller first.
Report it within 60 days and paypal will investigate.