2 if the amount shown is correct use your fingertip to press ok to confirm if it is not correct use your fingertip to tap cancel and re enter the amount. In swipesimple press on the three lines on the top left of the screen to open the side menu.
2 this will display the transaction menu.
How to refund money from swipe machine. Find and tap on the transaction you would like to issue a refund for. Make any adjustments to the amount if needed click the refund button. In the side menu tap on transactions history.
1 using your fingertip tap the word sale on the display then tap the word return in the list of options. 3 when prompted key in the refund amount and press the green enter button. If you don t see the refund button it may be because you have already issued a refund or your user does not have the appropriate role permissions.
Input the return amount and press ok. Tap the refund button. Swipe card insert chip card tap for nfc or type card manually to receive the refund refund a past transaction to refund a past transaction.
When prompted insert the original card that was used for the transaction. If the pinpad is chip enabled and the card is a chip card insert the card in the pinpad s chip card reader or. Click the refund button at the top of the page.
Do one of the following. In the credit card refund popup confirm the amount being refunded then click the swipe button. The result of your full or partial refund will show up as a new record in the history page.
You can refund an amount less than the total of a transaction. On the transactions buttons panel click credit. Using your terminal s arrow keys select refund and press the green enter button.
It may take up to 7 10 days for refunds to be processed. 1 from the ready screen press the menu button. To refund the remaining balance of a transaction or to perform another partial refund for an amount less than the remaining balance return to the original transaction listing.